The 18 Carat Gold Plated jewels are Made in France: a gold plated jewel is water resistant, but this will decrease its life span. A jewel, rarely exposed to water, can remain intact and shining for several years! (Be careful, it is not an indestructible material either, you should not ask for the resistance and longevity of a gold jewel). Take the right steps to build a collection of sparkling jewelry! Gold plating is used at Maxévan Paris because this material allows the inlay of Zirconium. It is possible to set the jewel with many stones.

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Oui, nos bijoux sont hypoallergéniques et conviennent aux personnes ayant une peau sensible. Elles sont fabriquées avec des matériaux de haute qualité et ne contiennent pas de nickel, ce qui réduit les risques de réactions allergiques.

Oui, nos bijoux sont conçues pour être portées au quotidien. Ils sont légers, confortables et résistants à l'usure. Que vous les portiez au travail, lors d'événements spéciaux ou simplement pour agrémenter votre tenue quotidienne, nos bijoux seront un choix parfait pour ajouter une touche de style à votre look.

Oui, chaque bijou est livré avec une belle boîte cadeau, ce qui en fait le cadeau idéal pour les occasions spéciales telles que les anniversaires, les mariages, la Saint-Valentin, etc.

Absolument ! Nos bijoux sont un excellent cadeau pour les fiançailles, les anniversaires, la fête des mères et d'autres occasions spéciales. Nos bijoux sont livrées dans une boîte cadeau élégante et feront certainement plaisir à la personne à qui elles sont offertes.

An e-mail must be sent to the following address: maxinejangpro@gmail.com, informing Maxévan Paris of the wish to return one or more articles. The product must be returned in its original packaging with the possible goodies or packaging which accompanied it: pouch, cleaning cloth, accessories, business card, offered gift etc...

For each order, an e-mail is sent after shipment, with the tracking number and all the information related to the shipment. This e-mail allows you to follow your order via the website of the delivery service. (Be careful to check your e-mail when placing your order, in order to correctly receive all the e-mails concerning it.)

You can also, after having identified yourself via the tab "My Account", follow the progress of all your orders, as well as have access to your tracking number in the "Orders" section. If you did not receive your tracking number by e-mail, first check your spams and verify the accuracy of your e-mail address.

If the problem persists, please contact our customer service. (PS: The customer service must be the last resort after having tried the first 3 solutions. This avoids too many emails and therefore a consequent delay in response).

Don't worry

- If you have received your tracking number (check your spam folder): La Poste or Mondial Relay can sometimes be a little late. We invite you to check the tracking number to see the progress of your package, and if it remains blocked several days after shipment, please dial 3631 for more information, or go to the post office in your city with your tracking number.

- If you have not yet received your tracking number (check your spam and the accuracy of the email address provided): We can sometimes receive a very large number of orders in one day. This can cause a delay. Only if your order is still not shipped within 7 working days*, please contact us by mail for more information.

Thank you for your understanding and your patience.

*Except weekends and holidays.